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The more in control of yourself you are, the more likely you are to have constructive conversations. Darden Professor Lili Powell offers three techniques for mindful engagement to keep you self-possessed, whether in routine conversations or high-stakes interactions.
Leaders communicate their expectations and priorities not only through words, but through their presence and actions. In short, a leader’s credibility and reputation can depend a great deal on how — and how much — he or she embodies the message.