Strategy Beyond Markets: The Intersection of Business, Public Policy and Ethics

By Michael Lenox and Jenny M. Abel

“We live in a world in which two people with a video camera and an Internet connection can do irreparable damage to a brand overnight; it’s no longer just the Greenpeaces of the world that a company has to worry about — it’s much more complicated than that,” says Michael Lenox, the Tayloe Murphy Professor of Business Administration as well as senior associate dean and chief strategy... CONTINUE READING

2017 Economic Forecast: Uncertainty Looms

By Alan R. Beckenstein and Nick Sargen and Dave Hendrick

The Federal Reserve’s announcement of its benchmark interest rate rise has many looking at what to expect for the U.S. economy in 2017 — and likewise looking at the Fed’s own projections, which include approximately 2 percent inflation and a 4.5 percent unemployment rate. Darden Professor Alan Beckenstein, an expert in global economies and markets, has slightly different expectations.... CONTINUE READING

Active vs. Passive Funds: The Mutual Fund Shell Game

By Pedro Matos and Jenny M. Abel

Are the fees for actively managed mutual funds worth the cost? The longstanding debate between active versus passive management has largely focused on the U.S. mutual fund industry — understandably, since it is the largest in the world. And although that debate is far from settled, the consensus seems to be “it depends” — on an investor’s goals, time horizon and risk... CONTINUE READING

Improve the ER: Design Thinking With Health and Human Services

By Jeanne M. Liedtka and Randy Salzman ,

Whiteriver Indian Hospital’s performance improvement officer, Marliza Rivera, saw a problem: Apparently because few of the hospital’s patients had family physicians, they came to Whiteriver’s emergency department, located on the Fort Apache Reservation in Arizona, for many medical services, not just for emergencies. As urgent care was a priority, those with less intense issues were obliged... CONTINUE READING

The Organization of the Future: 3 Essentials

By Edward D. Hess and Katherine Ludwig

In the coming Smart Machine Age (SMA), the organization of the future will likely look a lot different from the organization of today because of converging forces of change: technology, demographic shifts, the loci of economic growth in the world, and ever-increasing transparency, connectivity, change and uncertainty. In most cases, the organization of the future will likely be staffed by some... CONTINUE READING

Cuban Entrepreneurship and a New Social Context

By Morela Hernandez and Lisa Stewart ,

Early in 2017, Darden Professor Morela Hernandez led a weeklong Darden Worldwide Course of 30 MBA students to Havana, Cuba, in which small student teams engaged with a set of self-employed individuals. These entrepreneurs, known as cuentapropistas, are permitted to operate self-employment enterprises on a government-regulated list of approved entrepreneurship activities. Approved businesses... CONTINUE READING