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In the latest episode of Office Hours, UVA Darden Professor Pnina Feldman explores her passion for service operations and a new case that asks students to confront a familiar restaurant dilemma: balancing dine-in experience with delivery demand.

The fourth season of Good Disruption kicks off with a mini course on disruptive innovation. What is it and what are the markers of a major technological shift?

UVA Darden Professor and Interim Dean Mike Lenox says an AI bubble is already forming, but that’s a normal phase of technological disruption. As with past booms, a shakeout is likely, separating hype-driven firms from those with durable capabilities and real competitive advantage.

A new era of workplace learning is taking shape, says Anne Trumbore, Chief Digital Learning Officer for the Sands Institute for Lifelong Learning. To stay competitive, employers and universities must rethink outdated structures, collaborate on new models and build systems that support continuous, human-centered learning.

Fox News and CNN reach millions daily, but Fox exerts a far greater influence on people’s beliefs and behaviors. Why is that? New research from UVA Darden’s Ray Charles “Chuck” Howard suggests Fox’s persuasive power may lie in its selective use of fear-based language.

UVA Darden assistant professor Arthur Delarue’s research reveals how San Francisco Unified School District used optimization tools to redesign school start times, saving more than $5 million in transportation costs. The study will appear in Management Science.

In the latest episode of Office Hours, a faculty spotlight series hosted by Darden Admissions, UVA Darden professor Alex Cowan discusses how experimentation and failure shape the way he teaches future leaders to build products and manage innovation.

As we end our third season, Yael and Mike reflect on the disruptive technologies explored over the last year. It was an interesting mix of good, bad, and no disruption calls. Do they feel the same now about disruptive potential that they did when each episode first aired? What’s coming in 2026?

Tariffs have forced many companies to rethink their supply chains. According to UVA Darden professors Doug Thomas and Vidya Mani, both experts in operations, there are four principles that companies should follow to ensure long-term competitiveness.