Chao engages in research and teaching geared toward improving how innovation and new product development processes operate. He serves as an adviser to multiple entrepreneurial ventures as well as companies such as 3M, Microsoft, Whirlpool and Lockheed Martin.

Chao’s research has been published in leading scientific journals, as well as popular business press including The Wall Street Journal and Forbes.

B.S., Johns Hopkins University; MBA, M.S., University of Miami; Ph.D., Georgia Institute of Technology