Hess is a top authority on organizational and human high performance. His studies focus on growth, innovation and learning cultures, systems and processes, and servant leadership.
Hess has authored 13 books, including The Physics of Business Growth: Mindsets, System and Processes, co-authored by Darden Professor Jeanne Liedtka; Grow to Greatness: Smart Growth for Entrepreneurial Businesses; Learn or Die: Using Science to Build a Leading-Edge Learning Organization and Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age (January 2017), co-authored by Katherine Ludwig. His newest book is Hyper-Learning: How to Adapt at the Speed of Change (September, 2020). He has written more than 160 practitioner articles and 60 Darden cases, and his work has appeared in more than 400 global media publications.
B.S., University of Florida; J.D., University of Virginia; LLM, New York University