Hess is a top authority on high-performance businesses, with a focus on organic growth and innovation strategies, systems and processes, and servant leadership. His current research examines how to use the science of learning to create a leading-edge learning organization.
Hess’ books include The Physics of Business Growth: Mindsets, System and Processes, co-authored by Darden Professor Jeanne Liedtka, Grow to Greatness: Smart Growth for Entrepreneurial Businesses, and Learn or Die: Using Science to Build a Leading-Edge Learning Organization. His latest book is Humility Is the New Smart: Rethinking Human Excellence in the Smart Machine Age (January 2017), co-authored by Katherine Ludwig.
B.S., University of Florida; J.D., University of Virginia; LLM, New York University
Professor Hess teaches in the Executive Education program Servant Leadership: A Path to High Performance.Read Full Bio