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Customer lifetime value, or CLV, refers to the single lump-sum value a firm can presently apply to future cash flows derived from a customer relationship and is a critical metric in an age of ubiquitous subscription services.
2019 is projected to be a landmark year for initial public offerings of stock, even with the current turbulence in the market. Professor Susan Chaplinsky talks about how these IPOs could affect the stock market, which closed 2018 with a dramatic downturn.
Since 2000, the U.S. has experienced a decline in the number of publicly traded companies, a trend that comes with significant economic risks and implications. Proponents of deregulation cite increased disclosure and regulatory burdens placed on public companies as the cause. Is that indeed the case? Award-winning research examines the issue.
A territory is a salesperson’s battleground; it’s the turf that he or she defends. As one of the first decisions that many sales executives make, territory assignment can be quite a complex process, serving several goals — and stakeholders — at once.
Conflicts among co-workers are ubiquitous in business. Sometimes they generate positive momentum, but they can often disrupt and stand in the way of workplace efficiency.
As executives and recruiters choose talent for boards, they should consider knowledge and functional diversity.
Long before the coronavirus pandemic, advances in artificial intelligence (AI) were already causing unprecedented changes in work and business. Now, the world’s top thinkers on the economics of AI — Daron Acemoğlu, Diane Coyle, and Nobel Prize winner Joseph Stiglitz — are drawing new lessons from today’s crisis.
Just as a successful organization has its own brand, so can a person, and it’s intertwined with reputation. That means on and off the field in the case of student-athletes, and now that they can make name, image and likeness (NIL) deals, they need guidance on how to build and manage that brand wisely. Here are the four major steps in the process.
The 4A model of strategic execution is a system of interrelated, interdependent factors. Two of the four factors: alignment with core strategy and the ability to nurture talent to ensure future success. Drawing from their forthcoming book, Scott Snell and Ken Carrig offer steps to excel at each and critical questions for leaders to ask.