Insights From

Jared D. Harris

Spotlight on Spotify: Scandal, Governance and the Potential for Prevention

Spotify is under scrutiny for content on Joe Rogan’s podcast and talent compensation. Darden experts explain how crises can be tempered with good governance — who’s on the board, how it thinks about risk, the business model, strategy, process and culture. Ultimately, “Governance is the way a firm organizes around and executes on its purpose.”

How Companies Blow It: Whistleblowing, Facebook and the Double Problem

Facebook’s whistlerblower, Frances Haugen, has made international headlines with her claims about the inner workings against the tech giant. Professor Jared Harris discusses business ethics in the era of big tech.

The Core of Apple’s Strategy

A Matter of Strategy: The laptop industry is competitive, and the product is highly available and highly interchangeable. Faced with unfavorable market dynamics, how did Apple carve out its niche among laptop makers? What implications are there for other organizations and industries? The answers lie in a capacity to rewrite the playbook.

What Theranos Can Teach Us About Ethical Challenges in Murky High Tech Waters

Professor Jared Harris worked with Theranos whistleblower Tyler Shultz to develop a series of cases that reveal how the advanced nature of the technology allowed the ruse to go on so long and the high cost Shultz paid for his part bringing down the house of cards.

Keys to Small Business Resilience in Uncertain Times

Faced with limited customer flow, forced shut down of operations and a looming economic recession, the uncertainty of the COVID-19 pandemic leaves small-business owners to make decisions with little idea of what the future may hold. What lessons can they take from the success and resiliency of businesses that have survived crises in the past?