While the COVID-19 pandemic appears to have accelerated trends for much of the retail industry, the impact on the grocery world is not so clear-cut. Darden Professor Tim Laseter discusses the state and future of the grocery industry and his “How to Win in Online Grocery” research.
E-commerce has changed the way business is done — and what consumers expect. But transporting goods from distribution points to customers’ homes is expensive and inefficient — especially in suburban and rural areas. What might the future bring in the way we shop?