Insights From

Kenneth C. Lichtendahl Jr.

The One Thing Every Product Manager Should Do With Their Data Scientist

It’s natural to focus on project completion and work that shows well internally. But high-performing innovation teams need to look beyond vanity metrics and ask the hard questions that spur significant improvement. Here’s how to focus on what matters, define and prioritize customer outcomes, and obtain analytical clarity and actionability.

Too Many Expert Opinions in the Bunch? Trim Them Down

To improve the value gained from collectives of professional opinions, look to sizable crowds, use your best judgment about which experts to choose based on historical data and request diversity in the range of forecasts you will consider.