Kim’s research delves into firm transparency, consumer empowerment and implicit contracts, with special interest in interpersonal relationships in the digital age. Not only has her work been published in leading academic journals, it has also been featured in media outlets including Harvard Business ReviewThe New York TimesThe Washington Post and The Atlantic.

Kim holds an A.B. in government from Harvard College and a doctorate of business administration in marketing from Harvard Business School, where she received the Wyss Award for Excellence in Doctoral Research and the HBS Dean’s Award.

A.B., Harvard College; DBA, Harvard Business School