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Writing and Leadership: Applying Reflective Writing to Leading Change

Most of us know that writing is a technology invented several millennia ago to aid memory, but few consider how much writing — especially reflective writing — can aid creative and critical thinking, particularly when leading organizational change. For anyone who is about to embark on organizational change, has the responsibility to lead it or needs to help others make sense of it, reflective... CONTINUE READING

Exhibiting Innovation at IBM

IBM was confronted with a conundrum: Its “Smarter Planet” initiative led to innovations for its customers, but the traditional trade show booths that presented the product to customers — at thousands of exhibitions — did not reflect that sense of innovation. The company needed to ensure customers got the message. IBM and global event and experience marketing firm George P. Johnson... CONTINUE READING

The National Debt Project

The above video discusses the origin of the national debt, how spending priorities have changed and why excessive federal debt is a concern. In the early 20th century, federal spending focused on defense and education, while today much of the budget goes to social security and health care, with the threat of rising interest payments lingering. The video continues by outlining mandatory versus... CONTINUE READING

The Creative Promise of Design Thinking

You’re much more imaginative than you think, but your workplace — which needs your very best ideas — may be driving the creativity right out of you. Big businesses can be the worst offenders, demanding a level of predictability and efficiency that is good for today’s bottom line but bad for tomorrow’s. The pressure to grow is relentless, but the battle is often uninspired. I teach... CONTINUE READING

Delivering Results When the Heat Is On

As PBM Plastics, a manufacturer of disposable baby-bottle liners, was building inventory for a product launch, its factory’s central air conditioner malfunctioned — and a new one would take two weeks to arrive. Management had the following options: Keep employees working in stifling heat. Shut down the plant and let down customers depending on the company. Rent portable... CONTINUE READING

Learn Better Than the Competition: A Learn or Die Lesson

In the next 10 years, the world will see a technology tsunami. In the face artificial intelligence, smart robots and nanotechnology promising to displace a large portion of the workforce, the human ability to learn will be of paramount importance. In this video, Darden Professor Ed Hess discusses the science of learning and a new definition of the word “smart.” The ideas Professor Hess... CONTINUE READING