Can Business Save the Earth?

The Earth is in trouble. The existential threat posed by a changing climate and environmental “unsustainability” is leading to dire predictions about the future of its land, its sea and its people. The impact could be enormous, as significant as any war or plague; in fact, wars and plagues may be direct outcomes from climate change and environmental degradation. The Usual Suspects So,... CONTINUE READING

Making the Ask, Part 1: The Key to Entrepreneurial Success

You can’t always get what you want, but if you ask, you just might get what you need. Seasoned entrepreneurs seem to know this intuitively, and according to new research from Darden, they get what they need because they live by the mantra “Always be asking.” Professor Saras Sarasvathy, a renowned scholar of entrepreneurship at the University of Virginia Darden School of Business, has... CONTINUE READING

Prototypes in HTML, CSS and JS Are the New PowerPoint

A few decades back, important business people would have secretaries to type for them. Then the innovators of their day realized it was more effective just to do their own typing, particularly with the advent of computers and digital. Every year, more Darden MBAs are joining what you’d generally call “technology companies” for reasons that are probably pretty obvious to you if you read... CONTINUE READING

The Power of an Idea Meritocracy

A commonly held belief in the corporate world is that most organizations as operated today will be unsustainable in a world of ever-advancing smart technology. To remain viable, most organizations will have to achieve not only higher-level technological capabilities, but also higher-level human cognitive and emotional performance. To do that organizations will have to overcome challenges at... CONTINUE READING

Customer Service and Bias: Starbucks Takes Stock

On 12 April 2018, two men were arrested at a Starbucks in Philadelphia. The men were black and had refused to make a purchase, instead sitting at a table. After refusing to leave, they were arrested on suspicion of trespassing, and video shows the man who later attempted to join them for a meeting asking police what it was the men did to warrant the handcuffs, as well as calling the incident... CONTINUE READING

Post-Strategy: 4 Keys to Executional Excellence

Scott Snell, a professor of strategic leadership and management at Darden, unexpectedly acknowledges the limits of his specialty: “Strategy often doesn’t differentiate top vs. bottom quartile firms.” In fact, there is often very little difference between the strategies of organizations in any sector; any competitive advantage is transitory. Thus, the key differentiator between bottom and... CONTINUE READING